01. about
Techno-functional professional with 6+ years of experience across product ownership, and AI optimization. I have a strong instinct for how data flows and transforms through a system, and can quickly trace where something breaks and why, a skill I apply as readily to root-causing live production issues as to designing new products from the ground up. I've led cross-functional teams building B2B logistics platforms across 11 ERPs, developed GenAI tools that automate SDLC processes, and now bring that same systems-level thinking to diagnosing and optimizing AI-driven business processes at Ecolab. I'm drawn to product roles where I get to build something new, but I'm just as comfortable being the person who gets called in when something's broken and needs to be fixed fast.
02. Experience
Ecolab GBS+ • Hybrid • 04/2026–Present
AI Optimization Sr. Analyst
I sit at the intersection of AI model performance, business process monitoring, and root-cause troubleshooting - training and refining models, then making sure they actually hold up once they're live in production.
Some of what I've driven so far:
• Reduced errors and process crashes by ~85% by leading root-cause analysis (RCA) and partnering with development teams on fixes across cash applications, order processing, and billing.
• Built a Streamlit-based RCA and KPI dashboard that consolidates logs, charts, and performance metrics into a single portal — cutting root-cause turnaround time and removing the need to dig through raw logs.
• Increased touchless automation (AI processing without human-in-the-loop) by 10 percentage points by improving data extraction accuracy and process logic.
• Reduced LLM token consumption by 18% by optimizing data staging, pre-filtering, and cleaning ahead of AI consumption.
EY (Automotive Company) • Remote • 09/2025–04/2026
GenAI Developer
• Developing enterprise chat application that transforms complex data queries into natural conversations using agentic AI (LangGraph, SQL agents, semantic layer) with memory to provide contextual, accurate responses.
• Creating autonomous document processing system using agentic workflows to intelligently extract and structure content from PDFs, eliminating manual data entry and enabling automated knowledge management.
EY (Real Estate Developer) • Remote • 03/2025–05/2025
Sr. Technology Consultant
• Comprehensive current state assessment and future state strategy for build-to-sell model expansion
• Conducted an extensive enterprise-wide assessment for real estate developer transitioning from build-to-lease to build-to-sell operations.
• Led comprehensive stakeholder interviews across all process to identify current state capabilities and gaps.
• Analysed existing ERP implementation alongside CRM and evaluated integration points.
• Developed a detailed future state technology roadmap encompassing 28 strategic initiatives.
• The assessment covered critical areas including automated revenue recognition for percentage-of-completion accounting, treasury management for escrow operations, and enhanced supplier portal capabilities to support construction-specific workflows.
EY (FMCG Company) • Remote • 08/2024–09/2025
GenAI Developer
• Designed GenAI product suite (BRD, User Story, and Test Case Generators) that converts meeting recordings into structured SDLC documentation using LLM, embeddings, and vector databases.
• Architected RAG-based vector search and applied prompt engineering techniques to optimize LLM performance with real-time user context and existing repositories, ensuring precise, context-aware outputs.
EY (Neural Digital Infrastructure Provider) • Remote • 05/2024–08/2024
Technology Consultant
• Evaluation and assessment of existing business process and applications
• Conducted a comprehensive Current State Assessment of an existing Enterprise Resource Planning (ERP) system for the organization.
• Analysed the efficacy of the current ERP in place and examined gaps in the system.
• The Current State Assessment also extended to the primary financial process, namely Procure-to-Pay (P2P), Order-to-Cash (O2C), and Record-to-Report (R2R).
EY (B2B Logistics Management System) • Remote • 05/2023–08/2024
Product Owner
• Spearheaded the implementation of a B2B logistics system, integrating 11 ERPs and a SaaS platform with bespoke middleware for ETL operations. Partnered with technical and business teams for seamless integration.
• Orchestrated a team of 25+ professionals, integrating customer and business insights to refine product design, boosting user experience and effectiveness.
• Ensured product completeness by proactively managing risks, resolving issues, and guaranteeing on-time delivery for global clients while upholding quality standards.
EY (B2C Spiritual Marketplace) • Remote • 05/2022–05/2023
Product Owner
• Spearheaded product lifecycle from ideation to launch, ensuring cohesive project progress with design, development, and stakeholders.
• Developed user stories, process flows, and wireframes using Jira, Visio, and Figma; coordinated sprints, SIT, and UAT with development and testing teams.
IBM INDIA PVT. LTD. • Bangalore • 04/2018–11/2019
Technical Support Representative
• Resolved client application issues, identified root causes, and established agile processes for effective solutions.
• Created dashboards and KPI reports to track tickets, assess SLA impacts, test processes, and train new hires.
03. SKILLS
Product Thinking
Figma
System Design
Remote Collaboration
Debugging
Python
Langchain
Retrieval-Augmented Generation
Langchain
Gen AI
Git
Agentic AI
04. education
WeSchool, Mumbai • 2020–2022
Masters in Management Studies, Operations Management
MVJ College of Engineering, Bengaluru • 2013–2017
Bachelor of Technology, Aeronautical Engineering
05. Languages
English
Highly proficient
Hindi
Native speaker
Marathi
Native speaker
Kannada
Native speaker
07. certifications
AWS • 2024
EY • 2022
KANZEN Institute Asia-Pacific Pvt LtdKANZEN • 2021
AXELOS Global Best Practice • 2019